Thank you so much for choosing Barberry. Here you can find all of instructions and all of its usage materials.

Support Policies

Support Period

A supported item includes item support for 6 months from the purchase date. During those 6 months, we are expected to be available to provide the item support services. You’ll also have the option to purchase extended item support, increasing the item support period up to a maximum of 12 months from the date of purchase.

Response Times

Response times can vary up to 24 hours depending on the volume of inquiries, the nature of the request, and whether questions have already been answered or support has already been provided.

What's included?

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues

What's NOT included?

  • Item customization
  • Setting up your store
  • The theme is customized without our permission
  • Support for third party customs/software/plug-ins/apps
  • Teaching you coding, HTML & CSS etc.